Contact information

Contact information

We're a small team, and a real person answers every message. We reply within 24 hours, 7 days a week.

  • Email: support@ezulia.com
  • Trading name: Ezulia
  • Business name: [Registered business name]
  • Business address: [Business address]

What to include

If your question is about an order, include your order number. It's in your confirmation email and starts with a #.

Quick answers

  • Where is my order? Use the tracking link we email when your order ships, or see Track My Order.
  • Need to cancel or change an order? Email us within 12 hours of ordering.
  • Arrived damaged or wrong? Email us within 7 days of delivery with a photo and we reship free.
  • Not for you? Email us within 60 days of delivery for a refund of the product price.