Ezulia is an online store offering high-quality products designed to enhance your comfort, wellness, and everyday life. We aim to provide a seamless shopping experience with fast shipping and reliable support.
Yes! We provide FREE SHIPPING worldwide on all orders. Delivery times vary by region.
Estimated delivery times after processing are:
United States, Canada, Australia: 5–12 business days
United Kingdom, Europe: 6–15 business days
New Zealand: 6–14 business days
Other countries: 12–22 business days
Please note these are estimates and may vary due to customs, holidays, or unforeseen delays.
All orders are processed and shipped within 24–72 hours after purchase confirmation, excluding weekends and holidays.
Once your order ships, you will receive an email with a tracking number. Use this to follow your package’s journey. If you haven’t received tracking info, contact us at support@ezulia.com.
Yes! We proudly ship to most countries worldwide.
International orders may be subject to customs fees or duties, which are paid by the customer. We recommend checking with your local customs office for details before ordering.
If your order arrives later than the estimated timeframe, please contact us — we’ll help track it and provide a solution, which may include replacement, refund, or assistance depending on the situation.
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as additional online payment options available at checkout.
Yes. Our website is SSL encrypted for secure checkout, and all credit card payments are processed securely through Shopify. We do not store or share your payment information.
If you are not satisfied with your purchase for any reason, you may be eligible for a return or refund. Please refer to our Return Policy page for full details on how to start a return and eligibility criteria.
Orders can only be canceled within a short window before they are processed. If you need to cancel, please contact us immediately at support@ezulia.com.
We’re sorry if this happens! Please contact our support team with photos and your order number to resolve the issue quickly.
Some countries may charge import duties, taxes, or additional customs fees. These charges are not included in product prices or shipping costs and are the customer’s responsibility.
